ITIL® Service Strategy module is one of the ITIL® Service Lifecycle modules, and will be of interest to candidates looking to focus on the use of process and practice elements used, and the management capabilities needed to deliver quality Service Management practices.
Candidates can expect to gain competencies in the following upon successful completion of the education and examination components related to this certification:
- Service Strategy Principles
- Defining services and market spaces
- Conducting Strategic Assessments
- Financial Management
- Service Portfolio Management
- Managing demand
- Driving strategy through the Service Lifecycle
- Understanding Critical Success Factors and risks.
In addition the training for this certification should include examination preparation, including a mock examination opportunity.
More Information
http://www.adeptechno.com/course/browse/itilss
